Report a Claim

Please note, our claims address has recently changed. If you are mailing claim documentation to Trip Mate, please mail this to PO BOX 527 Hazelwood MO 63042


Claim(s) being reported by:

How we can contact you

To ensure faster updates on your claim, we recommend selecting electronic communication.




We only use your email or contact information to communicate with you about your claims(s). We do not sell or share your contact information with anyone else.


Click here to see Instructions on our Claims Submission Process

Need to submit claim documentation with your claim ID? Please email mail attravelclaimsonline.com

Need to request support from our Customer Service Team? Please email mail attripmate.com