Please note, our claims address has recently changed. If you are mailing claim documentation to Trip Mate, please mail this to PO BOX 527 Hazelwood MO 63042
Electronic Communications
With regard to my claim(s), whenever possible in order to expedite my claim(s), I (we) wish to receive communications and documents, including electronic/digital delivery of any benefit payment(s), electronically to my (our) e-mail address(es), rather than by regular postal service. I (we) have reviewed and agree to the electronic\digital payment method as provided by selecting Digital/Electronic payment.
I (we) agree that Trip Mate may provide me (us) with communications in electronic format, and Trip Mate is not required to send paper communications to me (us), unless and until I (we) withdraw this consent. I (we) agree to receive status updates via SMS/Text Messaging with the understanding that messaging and data rates may apply. I (we) also understand that in order to Opt Out of the SMS/Text Messaging option at a later time, I (we) must reply STOP to a text message from Trip Mate or contact the Trip Mate office to withdraw consent. I (we) also agree it is my (our) responsibility to provide Trip Mate with true, accurate and complete e-mail address(es), phone number, contact, and other information related to my (our) claim(s), and to maintain and promptly update any changes in this information.