Report a Claim

Please be aware that our claims address has recently changed. If you need to mail claim documentation to Trip Mate, please use the following address: PO BOX 527 Hazelwood MO 63042

Who is filing the claim(s)?

How we can contact you

To ensure faster updates on your claim, we recommend selecting electronic communication.

We only use your email or contact information to communicate with you about your claims(s). We do not sell or share your contact information with anyone else.

Click here to see Instructions on our Claims Submission Process

Need to submit claim documentation with your claim ID? Please email mail

Need to request support from our Customer Service Team? Please email mail